F.A.Q.

We answer your Frequently Asked Questions

First Time Answers:


We charge by the hour, half day, or full day. We also have three 30 minute specials. You can find the pricing for those by clicking here!

If you reserve 6 hours or less, you will pay a 20% deposit to make an appointment, and pay for what you use. If you book over 6 hours you will pay either a higher deposit or the full amount at booking, and you will pay the whole booked time regardless of what you use. This means if you book 8 hours, you will pay for 8 hours even if you only use 10 minutes. If you book one of our 30 minute specials you will pay 100% at booking to save on credit card processing fees.

When you make an appointment, you are booked from a start time to a stop time (example: from 1pm to 2pm). Your appointment is between the start and stop time, which means we will guarantee you the time between those points. You will not be guaranteed any time after the end time unless you request extra time and it is available.

You can see average savings of 50% or more from what a mechanic would charge. If the repair you plan to do is very labor intensive, the savings are on the higher end as labor can make a repair really expensive, really fast.
When it is 6 hours or less of booked time, you will pay for what you use. Example: You book 6 hours and it takes you 3, you will pay for the 3 hours. If you were to book 8 hours and use 2 hours, we would have you pay for the 8 hours.Why do we make 6 hours the split? Because after 6 hours it becomes difficult to book reservations as many people request 6 hour slots as they like to do a few jobs at one time. Therefore when you book more than 6 hours and use less, we likely had to turn someone away to accommodate your reservation.
We’ve been there too! Everyone has, and we want to help you with this big step that most people aren’t willing to take. We offer free expert advice to anyone who rents a bay from us. We also offer lesson videos on our YouTube Page. You can learn how to do all the standard maintenance called for by your car’s manufacturer and get the satisfaction of doing it yourself!We also provide access to AllData online auto repair manuals free with each bay rental.
You must be at least 18 or have a parent or guardian present, a valid driver’s license, and vehicle registration for first time garage use.Student IDs are not forms of valid identification.
Like the saying goes, the more the merrier! We want you to bring friends with you, it makes working on your car much more enjoyable! We do ask that you limit to just two friends for a total of no more than 3 people per bay. This prevents bumping elbows within the shop. If you need more help for specific jobs, feel free to get in touch with us and we can accommodate you as needed.We do require your friends to be at least 18 or have a parent or guardian, and a government issued ID (Valid: passport, driver’s license, or a state ID card, military ID. Invalid: school issued ID.)
Reservations are not required but we strongly recommend you make one. If you do not have a reservation, you may drop in and see if there is any availability. Drop–ins may be limited to the type of lift available and may have time constraints as well.
We cannot permit the use of floor jacks as the primary lifting device. Our insurance does not permit it due to liability concerns. If a vehicle must come off the ground, it must be done on a lift.

About The Garage Answers:


Every bay comes with everything on this list included in your rental fee:

  1. A 450+ piece tool set
  2. Heated space (at least 16 feet wide and 25 feet deep, kept at 65-70 degrees)
  3. A 10 foot work bench
  4. Garbage bucket
  5. Waste fluid disposal
  6. Waste part disposal
  7. Specialty tool access
  8. Access to vehicle specific repair guides
  9. Multiple electrical outlets
  10. USB charging ports
  11. 50ft extension cord
  12. Two air supplies, one 30ft soft hose reel, one 20ft soft hose
  13. A pair of 6mil gloves (THREE times as thick as doctor’s exam gloves)
  14. Shop Towels
  15. A shelf above the workstation to keep your phone, tablet, or watch handy but safe
  16. Amazing customer service
  17. And more
The short answer is no.The longer answer is that we rent bays, not tools. That means you must bring the vehicle in and do the whole job here in our shop. We don’t allow you to come in and just use a couple tools as that is not the service we offer.

Fear not! We assume all of our customers have never used a lift before. When you come in for your first time we show you how to use the lift safely. On subsequent visits we will ask if you know how to use it and if you need a refresher.

Sorry, we do not have a paint booth or alignment equipment. Due to environmental and health regulations, painting is not permitted at Stew’s Self Service Garage. AC work is also not available to be done due to environmental regulations. If you need a paint booth contact Pacific Auto Machine @ 425-226-0930, they rent a paint booth in Renton, WA.
This answer is always ‘yes‘. Working on your own car can be fun, satisfying, nice to your wallet, and easy with the right tools, space, and resources. Here at Stew’s Self Service Garage we strive to make sure you have everything you need to succeed with your auto repair be it your first, or countless, time you have worked on a car.
We have all the tools you need to complete a wide variety of projects on your car. We ask that you leave your tools at home so we don’t have any mix-ups. If you have vehicle specific tools for a project, please contact us ahead of time so we will be able to accommodate you!We provide a 450+ piece tool set with every space rental, including the bays without a lift. We also keep an assortment of specialty tools available.Tools are just part of what you need to do your repair. You might also want some shop towels, parts, or fluids. We either stock it or will order it so it’s here when you arrive!
We can accommodate just about any time period you need. We understand some projects can take days or even weeks. Maybe you don’t need weeks worth of time, but a few days can be a real possibility. We ask that you contact us through our Contact Page for inquiries about longer rentals.
We understand that sometimes projects don’t go according to plan and take longer than expected.  We have several options available such as storing your vehicle inside or outside (some conditions apply) but whatever option you choose must be arranged before closing time.Due to an increasing number of incidents of customers not heeding the time notices and running well over the 9pm closing time, we had to implement an after-hours penalty. Starting at 9:00pm (per the shop computer’s clock), the penalty is $50 per 15 minutes, always rounding up. This penalty applies to anyone who has not had their box checked by 8:59pm.For example: still tightening that last bolt at 9pm, the first 15 minute penalty ($50) is applied to your ticket for the time period of 9:00 to 9:14. Still putting your tools away at 9:15, another 15 minute penalty ($50) is applied to your ticket.How can you avoid this penalty? Here are a few tips:1.Know how long your work will take and start early enough to finish by 8:45pm – if you’re unsure how long your job will take, we can give you a pretty good estimate before you start.2.Bring a friend or two to help the job go faster – it’s more fun too!3.Ask for advice sooner rather than later – when you’ve tried the way the YouTube video said to do it and it’s still not working, don’t waste time retrying the same thing multiple times; ask the shop supervisor for advice, tips, and tricks.4.Follow the advice to make your work go faster, or avoid mistakes that waste time – all together our shop supervisors have over 100 years of experience, they give good advice.5.Heed the time notices given by the shop supervisor – accept that 60 minutes worth of work can’t be compressed into the last 15 minutes before closing. Starting at 8:30, if you’re not going to be ‘wheels on’ by 8:45, then plan your alternate ride home, get out of your vehicle what you need to take with you, arrange with us to keep your vehicle inside or outside until you return, and by 8:45 start putting tools away.Note, this is not an over-time hourly rate – it is applied in addition to the $40 per hour rental rate. It is not an offer to continue working so long as one is willing to pay the penalty. This effectively makes the shop rate $240 per hour, you don’t want to pay to keep us open just for you.
It will not be any cheaper. We do not offer A La Carte pricing, the rates stay the same regardless of what you do and do not use in the shop.
It will not be any cheaper. We do not offer A La Carte pricing, the rates stay the same regardless of what you do and do not use in the shop.

Safety Answers:

We do provide hearing protection and eye protection in each bay for one person. If your group requires more than 1 set of protective gear, we have additional eye and ear protection available, just ask the shop supervisor. We do not require you to wear safety equipment at all times, however you may be instructed by the shop supervisor to use it.
Your kid must be 13 years or older to go into the shop. They must be supervised at all times by a parent or guardian. No exceptions.
They will not be allowed in the shop area. Kids will not be allowed to be left anywhere on the premises without supervision by a parent or guardian. We will not supervise your kids for you, no exceptions.
We will gladly show you how to use it. Learning things is fun! Especially learning how to use cool tools.
Contained food and non-alcoholic beverages are allowed. There is a zero tolerance policy for alcohol or marijuana use while using the shop. If you are drinking alcohol anywhere on the premises you will be asked to pack up and leave.
No. Do not contact us in any form or fashion asking this question. You will not get a response.

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Open 9am to 9pm, closed Wednesdays

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Still Have Questions?

Give us a call (425)-803-0747

Open 9am to 9pm, closed Wednesdays

Last car into garage at 7:30pm